- Jim's Auto Service
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Another outstanding experience at Jim's Auto! This past week, I took in my 2015 Honda Civic and my 2015 Honda Accord for a complete oil change service, a pre-winter checkup, and the installation of my Blizzak snow tires and removal of my other seasonal tires. Like always, the crew at Jim's delivered their work on my vehicles in a high quality manner. As usual, all of my expectations were exceeded as the good folks at Jim's treat my vehicles as if they were their own, and they treat me just like they do every other customer - like family! You can always count on them to deliver their work on-time, on-budget, and with a laser-like focus on "attention on detail." A unique thing about Jim's Auto as compared to other shops is that they will never attempt to "sell" you on extra work you don't need. Instead, they will take the time, when necessary, to recommend and help you understand the need for critically important repairs or maintenance designed to help keep you, and/or anyone else driving or riding in the vehicle, safe at all times. I've been a loyal customer of Jim's Auto for a little over 20 years now. Jim's Auto did all of the work on my previous two vehicles as well, both Ford products. As a result, my Explorer lasted for just over 315,000 miles, and my Escort for just over 280,000 miles. In short, I've always been incredibly satisfied with the holistic work, affordability, and authentic approach to "customer service" at Jim's Auto! Well done Jim and Joe, along with Lee and the rest of the Technicians in the shop...without question, you guys are the best! |
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I?m pleased there seems to be no further problem with my tires losing air. |
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We?re so thankful to have a reliable place for our son to have his car serviced when he?s away at school. |
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Another terrific job by the good folks at Jim?s Auto! Took my 2015 Honda Accord in for some routine maintenance (oil change, tire rotation, overall checkup) and they delivered high quality work on-time and on-budget. My sincere thanks to Joe, Jim, Lee, Keegan, and all of the great people at Jim?s Auto?as always, you guys are the best! |
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Great place to have vehicle serviced!! |
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Excellent knowledge, service and pricing. And they're NICE GUYS too! Needed more than normal service, checked with dealer and they beat price by over 30%, got me in within two business days and finished job in one day. |
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The work they do is great, but even more than that, it's great to have 100% confidence and trust in their recommendations and what they are telling you to have done with your vehicle. |
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Jim's Auto Service is great! They are honest, knowledgeable, and friendly. Definitely recommend them. |
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Once again, the good folks at Jim?s Auto treated our vehicle as if it were their own, and very likely saved my wife from a very dangerous situation on the interstate. In short, she was driving our 2015 Honda Civic and thought she heard a noise coming from the rear wheel well on the driver?s side of the vehicle. So, she called me to alert me about it and to express her concern about getting on the interstate to head to Milwaukee to run some additional errands, etc. I said that I would call Jim?s Auto right away and get their opinion just to be on the safe side. In speaking with Joe during that call, he was immediately concerned that there might be a safety issue going on, and suggested that my wife drive over to their shop right away and let he and his Dad Jim take a look at things just to make sure before she took it to Milwaukee. Upon arriving at the shop, Jim not only discovered that the tire was going flat, but that it was essentially ruined and was about to ?blow? or ?shred? at a moment?s notice, potentially causing my wife to lose control of the vehicle and risk a serious accident, especially on the interstate. So, Jim and Joe kept the vehicle for a day, express ordered a new tire, and got my wife up and running again in less than 48 hours and without incident. Wow. Not sure what might have happened were it not for Joe insisting that my wife come by the shop ASAP, and then Jim diagnosing what was much more than a noise in the wheel well. Thanks guys! As always, your attention to detail and focus on customer safety really saved the day!!! |
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As a Veteran who proudly served his country, the phrase "above and beyond the call of duty" has always had special meaning for me. It's also a phrase that I do not throw around lightly, or where it would be inappropriate to do so. So, on this Veteran's Day, I want to once again thank the good folks at Jim's Auto for always going "above and beyond" where their high quality work and customer service are concerned. I had my 2015 Honda Accord in for some routine work this past week, and the technician in the shop noticed a nail in one of my tires that was unrelated to my original need for maintenance and service that day. So, Joe and his team made sure the nail hole got plugged, and I avoided a flat tire on the road at an unexpected and/or unsafe moment. That's just the way they roll at Jim's Auto, always going "above and beyond" and treating your vehicle like it was their own, especially from a safety standpoint. Thanks, guys...and Happy Veteran's Day! |
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Fantastic work and attention to detail. |
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Great people and great work. |